Published 24 July 2018 · English

Marriott will reduce commissions on group bookings to 7% from the current 10% from 31 March 2018 for its hotels in the U.S and Canada, while contracts signed before this date will still receive 10% commissions. Simultaneously, Hilton continues encouraging customers to make direct bookings on its website in lieu of via online travel agencies to customise guest experience based on technology platforms.

Meanwhile, following Marriott, IHG and Hilton, Hyatt has announced tighter cancellation policies while retaining flexibility for loyalty members as part of its revenue management approach. In other developments, China’s HNA Group has hired banks to seek buyers for its 29.5% stake in Spain’s NH Hotel Group, valued at approximately US$787.3 million at the prices cited in this report.